Pointek is hiring a Customer Success Manager! We are a leading company in Nigeria looking for experienced professionals to scale our impact across the country and beyond.
This remote-first position allows you to work from anywhere in Nigeria with flexible hours.
About the Role:
As a Customer Success Manager at Pointek, you will play a key role in shaping our products and services. You'll work closely with leadership and peers to execute on our mission.
What You'll Do:
• Drive key customer success manager initiatives from planning to execution
• Build and maintain relationships with key stakeholders
• Report on KPIs and contribute to strategic planning
• Stay updated on industry trends in Nigeria and globally
• Represent Pointek with professionalism and integrity
What You Bring:
• 2–6 years proven experience as a customer success manager
• Strong analytical and communication skills
• Team player with a growth mindset
• Relevant certification or degree preferred
Compensation & Benefits:
• Competitive ₦ salary • HMO health insurance • 20 days annual leave • Pension fund • Performance bonus
Ready to Apply?
Submit your application for Customer Success Manager at Pointek — takes less than 2 minutes